Reporting Concerns and Learning Environment
At Oslo New University College (ONH), we want our campus to be a safe, inclusive, and inspiring place to study. That’s why it’s important that you speak up if something isn’t right—and that you know where and how to report it.
On this page, you’ll find information about reporting concerns and how the process works. At the bottom of the page, there is a form you can use to submit a report.
If you prefer, you may also contact your Programme Director, a student advisor, or another member of staff—either in writing or in person. You can also reach out to SiO Counselling Services or the Student Ombudsperson for support.
A positive learning environment is key to wellbeing and academic success. We rely on your input to help us create a safe, engaging, and enjoyable student experience. Let us know how you’re doing—we want to hear from you!
Reporting Misconduct
What counts as misconduct?
Misconduct includes anything that is illegal or poses a risk to life, health, or safety. Examples include sexual harassment, discrimination, corruption, or theft. Reporting such issues is known as whistleblowing. You can report concerns to any staff member at ONH, either in writing or in person.
Reporting Issues with the Learning Environment
Let us know about issues in your physical or social learning environment—for instance, problems in lecture rooms, poor class dynamics, or broken facilities.
Some concerns can be addressed directly through your class representative or raised during class council meetings, where they may be forwarded to the Learning Environment and Cooperation Committee (LMU).
Other things—like missing soap in the bathroom or faulty audio equipment—can be fixed quickly if you let us know right away.
Or Tell Us What’s Working
We’re always testing ways to improve the student experience. What’s working for you? What motivates you? What would you like to see more of? If something has made your student life better, tell us—so we can make it better for others, too.
You can give feedback directly to the person involved, your class representative, your Programme Director, through the feedback form at the bottom of this page, or via the “My Cases” portal in Qybele.
What is whistleblowing?
Whistleblowing means reporting concerns or information about serious misconduct. This could involve criminal acts (e.g. theft, corruption), or reporting that you or someone else has been subjected to discrimination, bullying, or sexual harassment. It may also include issues that put students or staff at risk.
If you're unsure whether to report, you're encouraged to speak with SiO Counselling Services, the Student Ombudsperson, your Programme Director, or another member of staff at ONH.
How Do I Report?
You can report concerns verbally or in writing.
- Use the reporting form provided at the bottom of this page
- Request a meeting with a Programme Director or student advisor
- Or contact the Head of Studies, Administrative Manager, or Rector
Documentation
If you have documentation that supports your report (e.g. emails, text messages, call logs), we recommend keeping it. It may be helpful in the processing of your case. However, you can still report even without such documentation.
Confidentiality and Anonymity
In most cases, it will not be possible to remain anonymous if a proper investigation is to take place. Those involved in the case will usually have the right to know what has been reported and respond.
However, your identity will only be shared with those who need it for processing the case. If you request to remain anonymous, it may limit the investigation, but in some cases, it is still possible.
After You Submit a Report
Once you submit a report, the recipient is obligated to forward it to a case handler who will oversee the follow-up process. You will be kept informed and offered support throughout. Reporting can be difficult—you don’t have to face it alone.
The time it takes to handle a case may vary depending on its complexity, but it will be processed as efficiently and fairly as possible.
Protection from Retaliation
It is illegal for ONH staff to retaliate against you for reporting misconduct. If you believe you have been treated unfairly as a result of whistleblowing, please report this to the Rector or Administrative Manager.
Police Involvement
If the reported matter is criminal, it will be reported to the police.
False Accusations
Please note that knowingly making false accusations is illegal and punishable by law.
These guidelines apply to all students at Oslo New University College (ONH).